Window Shade Generator Support

Window Shade Generator has been tested with Microsoft FrontPage and Microsoft Internet Explorer 6.0. Your results may vary if you use other HTML editors or browsers. 

If you experience problems using our tool, please consult the brief FAQ below, and feel free to submit your question. We regret that we can not support other HTML editors or assist you with your own web design issues. Support is limited to our own product.

FAQ 

Q: My banners are not sliding into view properly. How can I resolve this?

Make sure you have entered the proper dimensions (height and width) of your banner graphics into Window Shade Generator's main screen. If you are unsure what the dimensions are, view the banners in Microsoft Internet Explorer, right click on the graphics, and note the dimensions in the dialogue box that pops up.

Alternatively you may further adjust the horizontal and vertical positions of the banners by editing two lines of the HTML code as noted in the manual in the Tips section. 

We have also learned that if you create your window shade banner in higher resolution, for instance 1024 x 768, and if a visitor is viewing your site at a lower resolution, for instance 800 x 600, while the they will see the banner slide into view it will shift to the right. There is presently nothing that can be done for this; however, since most people use 1024 x 768 resolution, we recommend you design all your window shade banners for that resolution.